Understanding the normal apartment rental process is the best way to feel confident during your search and identify potential scams. While details vary by landlord or broker, most Boston rentals follow this nine-step sequence.
1. Find a Listing
Renters usually search on rental platforms. Listings typically include photos, rent price, location, and contact information.
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2. Contact the Listing Agent or Landlord
You will typically have to reach out on the phone, email, in-person, or through a listing platform to request a tour or application. Legitimate landlords or brokers will usually respond with additional details to help schedule a showing of the apartment.
3. Broker Paperwork (if applicable)
If a real estate broker is involved, you may be asked to sign a broker disclosure or brokerage agreement before touring the apartment. This explains the broker’s role in the transaction.
Even if the listing says “no broker fee,” you may still be asked to sign this paperwork to acknowledge that the broker showed you the apartment. Don't feel rushed and take a moment to read it so you understand what you’re agreeing to.
4. Tour the Apartment
Most renters visit the apartment in person before applying. If you are moving from out of state or just busy, a live virtual tour usually can be requested instead.
The September 1st CycleMost leases run September 1 to August 31, and apartments for September typically begin appearing between February and April.
5. Submit an Application
If you like the apartment, you complete a rental application. This usually includes:
Some landlords charge a small application or credit check fee.
6. Application Review
The landlord or property manager reviews your application, including your income, credit history, and references, to determine whether you meet their rental requirements. If approved, they will typically notify you and move forward with the lease process.
Competitive applications are common.In Boston’s competitive market, landlords often receive multiple applications for the same apartment. Applicants with stronger income, credit, or earlier submissions may be approved first.
7. Lease Signing
If your application is approved, you will receive a written lease agreement outlining the rent, lease term, and responsibilities of the tenants and landlord. Review the lease carefully before signing, and make sure you understand all terms before making any major payments.
8. Pay Move-In Costs
At lease signing, Boston landlords may collect:
Total (with broker fee)
up to 4 monthsFor example, for a $2,500/mo apartment, you may need $10,000 due at signing.
Note: Landlords must provide a written receipt and keep the security deposit in a separate, interest-bearing bank account.
9. Receive Keys and Move In
Once the lease is signed and move-in payments are completed, you will receive the keys to the apartment. In many cases, keys are provided on or shortly before the move-in date.
After that, you can move into the apartment on the agreed lease start date and begin setting up utilities, furniture, and other essentials for your new home!
Before Moving In
Before your move-in date, take a few steps to protect yourself and avoid future disputes.
- Document the apartment condition
Take photos or videos of the entire unit when you move in, including walls, floors, appliances, and any existing damage. This can help protect your security deposit when you move out. - Confirm utilities setup
Make sure electricity, gas, and internet services are transferred or activated before your move-in date so everything is working when you arrive. - Review the move-in condition statement
Some landlords provide a move-in checklist describing the apartment’s condition. Review it carefully and note any damage or issues so you are not held responsible later. - Test basic systems
Check that lights, outlets, smoke detectors, appliances, and locks are working properly. Report any problems to the landlord as soon as possible.